ITIL Training in Bangalore - FUTURE FRAMEWORKS - Bangalore - business organisation and management

This 2-day APMG accredited course “ITIL® Foundation in IT Service Management” introduces the concepts of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). This is the entry level certification course for IT Service Management Best Practices. This is a summary course covering the latest overall refresh of core ITIL best practices presented from a lifecycle perspective. This course introduces the principles and core elements of IT service management (ITSM) based on the ITIL v3.

The ITIL Version 3 best practice is composed of five core disciplines:

• Service Strategy
• Service design
• Service Transition
• Service Operations
• Continual Service Improvement

These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs.

ITIL stands for IT Infrastructure Library and was initially developed by the Office of Government Commerce (OGC) as a framework for IT Service Management. The processes have now been adopted by many organizations worldwide and are recognized as the global standard for IT service management.

Request you to kindly go through the details and let us know of your interest in participating / nominating your team for the same. You may confirm your participation by completing the registration and payment formalities using the standard registration form. You may request a copy of the form by email. As seats are limited, we recommend, that you register at the earliest. 
For Confirmations & Registrations, please contact (080) 26783800, 26684400 email: info.blr@futureframeworks.com or helpdesk.ffw@futureframeworks.com