Future Frameworks is a leading Global Consulting organisation, headquartered in Bangalore, with offices across India. Future Frameworks works with CXO’s and training head to provide IT service management & Governance Strategies and solutions globally across industries. Future Frameworks comes with decades of experience in this niche area, primarily focused to provide solutions and strategies. The organisation’s portfolio of services include Consulting and Training.
Future Frameworks IT Services Pvt Ltd., is an accredited training service provider, and have a team of consultants having Functional experience. Future Frameworks has an impressive track record of providing services and solutions to some of the leading names in Banking and Finance, insurance, Manufacturing, IT and IT Enabled Services, Retail and Telecom.
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This 2-day APMG accredited course “ITIL® Foundation in IT Service Management” introduces the concepts of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). This is the entry level certification course for IT Service Management Best Practices. This is a summary course covering the latest overall refresh of core ITIL best practices presented from a lifecycle perspective. This course introduces the principles and core elements of IT service management (ITSM) based on the ITIL v3. The ITIL Version 3 best practice is composed of five core disciplines:
These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs. ITIL stands for IT Infrastructure Library and was initially developed by the Office of Government Commerce (OGC) as a framework for IT Service Management. The processes have now been adopted by many organizations worldwide and are recognized as the global standard for IT service management. |
COURSE DESCRIPTION:
TRAINING DETAILS:
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Duration: |
2 Days – 14th&15th April ’12 (ITIL FOUNDATION TRAINING) 4 Days – 29th,30th,31st Mar’12&1st April ’12 (ITIL Intermediate SOA TRAINING) 3 Days – 20th,21st&22nd April ’12 (ITIL Intermediate Service Operation) |
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Instructor: |
APMG Accredited Instructor |
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Course |
APMG accredited course. |
REGISTRATION DETAILS:
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Request you to kindly go through the details and let us know of your interest in participating / nominating your team for the same. You may confirm your participation by completing the registration and payment formalities using the standard registration form. You may request a copy of the form by email. As seats are limited, we recommend, that you register at the earliest. |
CONTACT PERSON: Ms.Haritha / Mr.Moinuddin
Contact Number : 8904305348
Please Contact to the provided number for further clarifications, limited seats getting filled.
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