Sales Engineer - Bangalore - responsibilities delivery and sales

JOB RESPONSIBILITIES:

• Sales Engineer
• Based at Bangalore
• Reporting to Director – Sales and Marketing
• Sales of Solar PV and Al/uPVC door window based equipment and materials.
• Key Responsibilities and Accountabilities
  • Generate new and repeat sales by providing product and technical information in a timely manner
  • Determine customer requirements and expectations in order to recommend specific products and solutions
  • Recommend alternate products based on cost, availability or specifications
  • Accurately process customer transactions such as orders, quotes or returns
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
  • Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
  • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
  • Setup and maintain customer files
  • Identify trends in customer satisfaction or dissatisfaction
  • Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
  • Follow company policies and procedures
  • Present a professional image at all times to customers and vendors
  • Perform other duties as assigned.
  • Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction
  • Maintain professional internal and external relationships that meet company core values.
  • Proactively establish and maintain effective working team relationships with all support departments.
• Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of Microsoft Outlook to maintain accurate records to maximize territory potential.

Ad details

Type:

Sales Jobs